This Privacy Policy ( “the Privacy Policy along-with the terms of use”) describes how Mirana Innovations Private Limited along with its subsidiaries (“Mirana Innovations , we , our or us”) collects uses and discloses information about its users (including children) as well as your rights and choices about that use and disclosure and applies to your use of www.miranatoys.com (“the sites”) the mobile apps published by Mirana Innovations (“the apps”) (in this privacy policy, the sites, apps, programs are collectively referred to as the “Platforms” ). This privacy policy does not apply to any other apps for which Mirana Innovations is not a publisher.
IMPORTANT – MIRANA INNOVATIONS OPERATES MOBILE APPS WHICH ARE ORIENTED FOR CHILDREN UNDER THE AGE OF FOURTEEN (14). BY ACCESSING OR USING OUR PLATFORMS OR BY PROVIDING YOUR INFORMATION, YOU HEREBY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND OUR PLATFORMS TERMS OF USE.
PLEASE NOTE - IF YOU OR AS APPLICABLE YOUR LEGAL GUARDIAN DISAGREE TO ANY TERM PROVIDED HEREIN YOU MUST NOT INSTALL, ACCESS AND OR USE THE APP AND YOU ARE REQUESTED TO PROMPTLY ERASE THE APP FROM YOUR MOBILE PHONE /TABLET.
If you are under the age of eighteen (18) you represent that your legal guardian has reviewed and agreed to this privacy policy.
1. CHANGES TO PRIVACY POLICY
We review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. The revisions in Privacy Policy will be effective immediately upon being posted on the Platforms. Our Privacy policy shall indicate the last date of revisions. Therefore, you may wish periodically review this page to make sure you have the latest version. Your continued use of the Platforms after the effectiveness of such revisions will constitute your acknowledgment and acceptance of the terms of the revised privacy policy and terms of use.
We do not knowingly collect any personal information from Kids other than as expressly specified below.
If you are a legal guardian and have any reasons to believe that your child has provided us with any personal information, please contact us at info@miranatoys.com and we will delete such information from our end.
2. TYPES OF INFORMATION COLLECTED AND USES OF COLLECTED INFORMATION
We collect two types of information about our Platforms Users:
a) Personally Identifiable Information
b) Non-Personally Identifiable Information.
Personally Identifiable Information:
In Short :- We collect personal information that you voluntarily provide to us when you register on the Platforms express an interest in obtaining information about us or our products and features you use. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity. The personal information we may collect will include the following:-
1. Name
2. E-mail Address
3. Debit / credit card number
4. Usernames
5. Passwords
6. Contact preferences
7. Mailing address
Application data: - If you use our application, we may also collect the following information if you choose to provide us with access or permission.
1. Mobile Device access: - We may request access or permission to access the blue tooth feature from your mobile device. If you wish to change our access preferences, you may do so in your device’s settings.
2. Geolocation: - We do not need access to your device geolocation, but it may be enabled and accessed in the process of accessing the Bluetooth feature in the mobile phone.
3. Mobile Device Data: - We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system (android or IOS), version information, mobile carrier, your IP address or proxy server.
Non-Personally Identifiable Information:
We also collect information by various technical means, without your submitting any information, to help us understand the usage of the Site (such as the number of visitors to the Site and the most popular pages) and to enhance the user experience (such as whether you have a high or low bandwidth connection to the Internet). The information collected in this way generally is not personally identifiable information. We also collect information by various technical means, without your submitting any information, to help us understand the usage of the Site (such as the number of visitors to the Site and the most popular pages) and to enhance the user experience (such as whether you have a high or low bandwidth connection to the Internet). The information collected in this way generally is not personally identifiable information.
A “cookie” is a piece of information that a web site transfers to a user’s computer for record-keeping purposes. As a user moves from page to page at our Site, a cookie is used to tell us that it is the same user. We also may use a cookie to keep track of your selections. You may set your Internet browser to accept or not accept cookies and you may delete any cookies that you have received. However, should you decide to disable any cookies we place on your computer, you may not be able to use certain services or features on the Site.
Additionally, you may encounter "cookies" or other similar devices on certain pages of the Platforms that are placed by third parties. We do not control the use of cookies by third parties.
We also maintain web logs that record basic information about visitors to our Site such as the Internet Protocol (IP) address for their computers and the type of browser and operating system they use. An IP address is a number designated for your computer by your Internet service provider to provide access to the Internet. We may use your IP address to gather aggregate information on the use of the Site, but we will only be able to identify you individually if we link the IP address to you as a particular user.
ESPECIALLY FOR CHILDREN UNDER 13
There is no behavioral advertising on our Platforms which means that you will not see any advertising that is targeted to you based on your combined activity on our Platforms and your activity on other sites and apps. Third parties that we use to assist with the Platforms are required to follow this Privacy Policy.
Our collection of personal information on Platforms that are directed to children under 13 is intended to follow the principles of the Children's Online Privacy Protection Act ("COPPA"), a U.S. law designed to protect the online privacy of children under the age of 13.
We will obtain parental consent before asking for personal information on our Children's Platforms, unless the request for information falls within an exception that would be permitted under COPPA.
We do not make personal information collected from children publicly available nor do we enable children to do so on our Platforms. We will not condition a child's participation in any activity or service on the disclosure of more personal information than is reasonably necessary to participate in an activity.
Parents may contact us (at info@miranatoys.com) to review, update or delete any of their children's personal information that we may have collected and to elect for us not to collect any additional personal information from their children.
INFORMATION WE REQUEST ON OUR CHILDREN'S PLATFORMS
We will obtain parental consent before asking for personal information on our Children's Platforms, unless the request for information falls within an exception that would be permitted under COPPA. We will explain how we will use the information and use it only for that purpose.
INFORMATION GATHERED THROUGH THE APPS “ASK A QUESTION” OR “SUPPORT” TYPE OF FEATURE
If a kid e-mails a question to Mirana innovations using the “Ask a question” or “Support” type of feature which may be available in the apps. We shall delete the e-mail id immediately after responding to the question.
This information is primarily needed to maintain the security and operation of our platforms for troubleshooting and for our internal analytics and reporting purpose and to improve our product offerings, to personalize your experience and to understand how our Users as a group use the services and resources provided on our Site and to provide you a better experience.
Mirana Innovations does not process or collect any financial or payment information except for the case where the user is purchasing or using any services offered by our platforms any government identification numbers, any non-public phonebook or contact information, any microphone and camera sensor data or any sensitive data concerning the kids.
3. RELEASE OF PERSONALLY IDENTIFIABLE INFORMATION
We will not sell, trade, rent or share your Personally Identifiable Information with other parties. except in case of any special circumstances as provided below:
1. We may share your information with Authorized Third -Party Service Providers. We provide some of our services and products through third parties. We may share your Personally Identifiable Information with such Service Providers to deliver packages, send email, provide marketing assistance, provide search results and links, process credit card payments, operate the Platforms, troubleshoot, and provide customer service.
2. We may also disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.
3. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
4. If we sell or otherwise transfer the whole or part of our assets of Mirana Innovations during transaction like the merger / takeover, your information personal and non-personal collected through our platforms may be among the items sold or shared. The Buyer of the Transferred will have to honour the commitments we have made in this privacy policy.
4. RELEASE OF NON-PERSONALLY IDENTIFIABLE INFORMATION
We may disclose or share Non-Personally Identifiable Information with Partners, Affiliates and Advertisers. We may share aggregated demographic information (which does not include any Personally Identifiable Information) with "Third Party Advertisers" or "Third Party Advertising Companies". We also use Third Party Service Providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our Users to administer our Platforms and constantly improve its quality. We may also publish this information for promotional purposes or as a representative audience for Advertisers. Please note that this is not Personally Identifiable Information, only general summaries of the activities of our Users. Such data is collected on our behalf and is owned and used by us.
5. UPDATING INFORMATION
You will have the ability to access and edit the Personally Identifiable Information you provide us. You may change any of your Personally Identifiable Information by accessing through your login and password. We would request you to promptly update your Personally Identifiable Information if it changes.
6. SECURITY OF INFORMATION
We take appropriate precautions to protect the security of Personally Identifiable Information. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
You can access your Personally Identifiable Information on our Platforms through your login and password. We recommend that you do not share your password with anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to. Mirana strives to ensure the security of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction.
We encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted to us. Mirana shall adopt reasonable security practices and procedures as mandated under applicable laws for the protection of Your Information. Provided that Your right to claim damages shall be limited to the right to claim only statutory damages under Information Technology Act, 2000 and You hereby waive and release Mirana from any claim of damages under contract or under tort. If you choose a payment gateway to complete any transaction on Platforms then Your credit card data may be stored in compliance with industry standards/ recommended data security standard for security of financial information such as the Payment Card Industry Data Security Standard (PCI-DSS). We may share your Information with third parties under a confidentiality agreement which inter alia provides for that such third parties not disclosing the Information further unless such disclosure is for the Purpose. However, Mirana Innovations is not responsible for any breach of security or for any actions of any third parties that receive your Personal Information. Mirana is not liable for any loss or injury caused to you as a result of You providing Your Personal Information to third party (including any third-party Platforms, even if links to such third party Platforms are provided on the Platforms). We release information when we believe release is appropriate to comply with the law; enforce or apply our terms of use and other agreement. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice. However, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk.
7. PRIVACY POLICIES OF THIRD-PARTY PLATFORMS
This Privacy Policy only addresses the use and disclosure of information we collect from you. Other websites that may be accessible through the platforms have their own privacy policies and data collection, use and disclosure practices. If you link to any such websites, we urge you review the websites’ privacy policy. We are not responsible for the policies or practices of third parties.
8. MISCELLANEOUS PRIVACY ISSUES
Children. Minors under the age of 18 are not supposed to use the Platforms without adult supervision. We allow basic features like playing with a toy and collect non personnel information that is used to enhance the play experience for minors under the age of 18 year. If you are under 18 and still want to use all the features of Mirana, you may use Mirana with the involvement of a parent or guardian.
9. SUSPICIOUS COMMUNICATION THROUGH PHONE CALLS, E- MAILS OR MESSAGES
Mirana does not run any contests that require you to pay to participate by paying through a link which is not connected to our Platforms or App or by giving your bank details for any lottery or cash transaction. Please do not believe any communication using Mirana logo and branding requesting you to pay money in exchange for any gifts or prizes. Such fake communication could look like real emails from Mirana and could direct you to a false Platforms that looks like the Mirana Platforms. Please do not provide your account information and password or any sensitive information as it could be used to commit fraud. Do not open any attachments or click any links from suspicious emails or text messages. Further, Mirana will never e- mail or call you to disclose or verify your password, credit card or bank-account number, CVV, or any other personal information. If you get any such calls from a caller stating to be from Mirana, please be alert when responding to such calls and never reveal sensitive information or details that can identify you. If you have ever responded to a suspicious call, e- mail or message and provided any personal or sensitive information, we urge you to immediately update your Mirana password immediately and report such calls to the nearest police station. If you have provided financial information, you may want to contact your bank or credit card provider.
Note: Should you have any doubts regarding such suspicious communication contact so we can help you. Always use customer care numbers displayed on our Platforms and do not access unknown links or Platforms for our customer care details
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions.
